Política de Uso Aceptable
Última Actualización: January 2026
1. Introduction
This Acceptable Use Policy (“AUP”) governs your use of the Vidtreo platform and services. By using Vidtreo, you agree to comply with this AUP in addition to our Terms of Service and Privacy Policy.
2. Platform Neutrality
IMPORTANT DISCLAIMER:
Vidtreo provides neutral technology infrastructure for video recording. We provide the tools; you control how they are used within your applications.
- Vidtreo does NOT create, review, approve, or endorse any video content
- Video content is created by End Users of Customer applications
- Customers are solely responsible for their applications and how they use our Services
- Vidtreo is not liable for content recorded through our platform
3. Customer Responsibilities
3.1 General Responsibilities
As a Customer, you are responsible for:
- Compliance: Following all applicable laws and regulations
- End User Consent: Ensuring End Users consent to video recording
- Privacy Notices: Providing appropriate disclosures in your applications
- Content Policies: Implementing your own content moderation if needed
- Security: Protecting your API keys and account credentials
- Accuracy: Providing accurate account and billing information
3.2 End User Management
You must:
- Clearly inform End Users that video is being recorded
- Obtain necessary consents before initiating recording
- Provide End Users with information about how their recordings will be used
- Handle End User data requests in compliance with applicable law
- Implement age restrictions if your application requires them
3.3 Application Compliance
Your Customer Application must:
- Comply with applicable laws in jurisdictions where it operates
- Not be designed to deceive or defraud users
- Provide accurate descriptions of its functionality
- Include appropriate terms of service and privacy policy
4. Acceptable Uses
Vidtreo is designed for legitimate business purposes, including:
| Use Case | Examples |
|---|---|
| EdTech | Student submissions, course content, video assessments |
| HR/Recruiting | Video interviews, candidate assessments, onboarding |
| Healthcare | Telemedicine consultations, patient records (with compliance) |
| E-commerce | Product reviews, user testimonials, UGC |
| Customer Support | Video tickets, screen recordings, bug reports |
| Legal | Depositions, witness statements, declarations |
| Media/Content | Video creation tools, content platforms |
| Enterprise | Internal communications, training, documentation |
5. Prohibited Activities
5.1 Illegal Content and Activities
You may NOT use Vidtreo to:
- CSAM: Create, store, or distribute child sexual abuse material (immediate termination and law enforcement notification)
- Terrorism: Promote or facilitate terrorism or violent extremism
- Human Trafficking: Facilitate exploitation or trafficking
- Non-consensual Intimate Imagery: Distribute “revenge porn” or similar content
- Illegal Drugs: Facilitate drug trafficking
- Sanctions Violations: Violate export control or sanctions laws
- Fraud: Engage in fraudulent or deceptive practices
5.2 Technical Abuse
You may NOT:
- Malware: Upload viruses, malware, or malicious code
- Unauthorized Access: Attempt to access systems, accounts, or data without authorization
- Service Disruption: Interfere with or disrupt the Platform
- Security Circumvention: Bypass security measures or access controls
- Scraping: Automated data collection without authorization
- DDoS: Launch denial-of-service attacks or similar activities
- Reverse Engineering: Decompile, reverse engineer, or attempt to extract source code
5.3 API Abuse
You may NOT:
- Exceed rate limits or fair use guidelines
- Share API keys with unauthorized parties
- Use the API for competitive analysis or benchmarking
- Resell API access without authorization
- Make excessive calls that degrade service for others
5.4 Intellectual Property Violations
You may NOT:
- Infringe copyrights, trademarks, or other IP rights
- Circumvent DRM or content protection
- Distribute pirated content
- Impersonate Vidtreo or misuse our branding
5.5 Privacy Violations
You may NOT:
- Record without consent (where consent is required)
- Publish private information without authorization (doxxing)
- Violate data protection laws
- Collect data from minors without parental consent
6. Recording Consent Requirements
6.1 Consent Best Practices
Before recording, you should:
- Inform: Clearly notify the End User that recording will occur
- Explain: Describe how the recording will be used
- Obtain: Get explicit consent (click, checkbox, verbal)
- Document: Maintain records of consent
- Allow Opt-out: Provide a way to decline recording
6.2 Two-Party Consent Jurisdictions
Some jurisdictions require all-party consent for recording. You are responsible for:
- Knowing the laws applicable to your users
- Obtaining appropriate consent
- Implementing geographic restrictions if necessary
6.3 Minors
If your application may be used by minors (under 16/18 depending on jurisdiction):
- Implement age verification
- Obtain parental/guardian consent
- Comply with COPPA, GDPR-K, and similar regulations
7. Content Responsibility
7.1 Your Content
You own and are solely responsible for:
- Video content recorded through your applications
- How that content is used, stored, and shared
- Compliance with content-related laws
- Responding to takedown requests for your content
7.2 Content You Cannot Control
We understand that Customers cannot always control what End Users record. However, you should:
- Implement reasonable content policies
- Respond to reports of illegal content
- Cooperate with law enforcement when required
- Take action against users who violate your policies
7.3 Vidtreo’s Rights
We reserve the right to:
- Remove content that clearly violates this AUP
- Suspend accounts engaged in prohibited activities
- Report illegal content to law enforcement
- Cooperate with legal investigations
8. Fair Use and Rate Limits
8.1 API Rate Limits
To ensure service quality for all customers:
| Tier | Rate Limit |
|---|---|
| Free | 100 requests/minute |
| Paid | 1,000 requests/minute |
| Enterprise | Custom limits |
8.2 Storage Limits
- Video files are subject to size limits per recording
- Total storage is based on your plan
- Excessive storage usage may incur additional charges
8.3 Fair Use
We reserve the right to throttle or suspend accounts that:
- Consume disproportionate resources
- Degrade service for other customers
- Appear to be abusing free tier
9. Monitoring and Enforcement
9.1 Monitoring
Vidtreo:
- Does NOT proactively monitor video content
- Does monitor for technical abuse (API abuse, security threats)
- May investigate reports of AUP violations
- Cooperates with law enforcement requests
9.2 Reporting Violations
To report AUP violations:
- Email: [email protected]
- Include: Description of violation, evidence, affected URLs/accounts
9.3 Enforcement Actions
Violations may result in:
| Severity | Action |
|---|---|
| Minor | Warning, request to remediate |
| Moderate | Temporary suspension, mandatory remediation |
| Severe | Immediate termination, potential legal action |
| Illegal (CSAM, terrorism) | Immediate termination, law enforcement notification |
9.4 Appeal Process
If your account is suspended:
- You will receive notice with reason for suspension
- You may appeal within 14 days at [email protected]
- Appeals are reviewed within 5 business days
- Decision on appeal is final
10. Cooperation with Law Enforcement
Vidtreo will:
- Comply with valid legal process (subpoenas, court orders)
- Preserve data upon receipt of legal hold requests
- Report illegal content as required by law
- Cooperate with investigations of serious crimes
We will notify you of legal requests unless prohibited by law.
11. Changes to This Policy
We may update this AUP to:
- Address new types of abuse
- Comply with legal requirements
- Clarify existing policies
Material changes will be communicated with at least 30 days’ notice.
12. Contact Information
Vidtreo LLC
- Abuse Reports: [email protected]
- Appeals: [email protected]
- General: [email protected]